Traveling in Rural Alaska

GET IN THE KNOW

About traveling to and from rural Alaska

Era Alaska is proud to serve nearly 100 communities statewide. Our mainline service gets you to and from Alaska’s most popular destinations including Anchorage, Fairbanks, Kodiak and more!  When your travel needs reach the last frontier’s most rural communities, Era Alaska can get you there.

As you may well know, village travel protocol differs from our mainline service.  Flying to and from villages is centralized out of regional hubs.  Our regional hubs house the aircraft used to service each region and are responsible for the day to day flying schedules.

Era Alaska’s regional hubs are:

Central Reservations, Statewide Toll-Free 800-866-8394

Below you’ll find some useful travel tips we hope will ensure a smooth trip and get you IN THE KNOW about village travel in Alaska.

WHEN DEPARTING FROM A REGIONAL HUB…

• Check-in 1 hour prior to scheduled departure.  Once you are checked-in, stay in the terminal and listen to all announcements as flights may leave early.
• Be sure to dress appropriately for weather conditions as village destinations do not have facilities to shelter passengers or their belongings.
• Many villages do not permit alcohol.  Please call ahead to the regional hub to inquire about local rules and restrictions regarding alcohol transport and consumption.
• In most cases, carry-on baggage is not allowed.  Be prepared to consolidate your belongings if necessary.
• Upon arrival be sure to identify the village agent.  Simply ask your pilot or a local, “Who is the village agent for Era Alaska and how do I reach them?”  This is very important as the village agent will be checking you in and providing updates for your return flight.
• All baggage is subject to load restrictions.  Baggage that cannot be accommodated on your flight will be transported on the next available flight.
• Cellular phone service is VERY limited in rural areas.

WHEN DEPARTING FROM A VILLAGE…

Check-in with the village agent at least 2 hours prior to your scheduled flight time.  Although we strive to maintain operations as they are scheduled, many factors can affect actual flight times.  Therefore, be sure to stay in touch with the village agent for the most up to date information.  You may also check flight status by calling your local hub station.